Product Quality Assurance

Product Quality Assurance

Offering the "Three Guarantees" service (repair, replacement, and refund), along with a clear warranty period (e.g., one year of free repair coverage) and lifetime maintenance support.

01

After-sales Response and Support

After-sales Response and Support

We offer a 24/7 technical support hotline to swiftly address customer inquiries, and will dispatch on-site technical support if needed.

02

Technical Training and Consulting

Technical Training and Consulting

Providing product usage and maintenance training, technical consulting services, and promptly addressing any technical issues customers encounter during product use.

03

Customer Follow-Up and Regular Inspections

Customer Follow-Up and Regular Inspections

Regularly follow up with and inspect users to understand product usage and their needs, promptly identifying and addressing any issues.

04

Supply Assurance and Logistics Support

Supply Assurance and Logistics Support

We guarantee a long-term supply of wear-and-tear spare parts at cost price. Delivery service to your doorstep is also available.

05

Lifetime Maintenance and Extended Service Period

Lifetime Maintenance and Extended Service Period

After the warranty period, paid repair services are available (typically covering only the cost of parts, with labor fees waived), ensuring technical support throughout the product's entire lifecycle.

06

Pursuing Perfection, Conquering the World

Providing customers with efficient and convenient ODM and OEM services

With robust quality, it effortlessly tackles the challenges posed by glass's brittleness and hardness, ceramic's extreme hardness and susceptibility to chipping, and marble's uneven texture—enabling precise and highly efficient hole-making across a wide range of materials. Sold globally to countries and regions including the United States, Germany, Japan, Spain, the Middle East, Italy, the UK, South Korea, Australia, Canada, Brazil, and many others around the world.

Zhongshi Tools